FAQ
Shipping
We offer complimentary standard shipping across the US. Orders are processed in 1–3 business days and typically arrive within 7–15 business days.
Returns
We accept returns within 30 days of delivery on unworn items in original condition and packaging. Email support@vauclair-offical.com to begin.
Quality & Materials
Each piece is selected for premium materials and finish — full-grain leather, cashmere, stainless steel and hand-set stones.
Payments
We accept all major credit and debit cards and other secure options shown at checkout. Every transaction is encrypted.
Order Tracking
Once your order ships, you'll receive a tracking number by email. You can also use our Track Your Order page.