Contact information

Contact Information

Last Updated: June 26, 2026

If you need help with your order or have any questions, you can contact us using the information below.


Customer Support

Email: support@vauclair-offical.com

We typically respond within 24–48 business hours.


Support Information

When contacting us, please include:

  • Full name

  • Order number

  • Email used for purchase

  • Clear description of the issue

This helps us respond faster and more accurately.


Support Availability

  • Monday to Friday: 9:00 AM – 6:00 PM

  • Weekends: Limited support

  • Holidays: Closed


Order Help

For order tracking, returns, or shipping questions, please include your tracking or order number when contacting us.


Contact

Vauclair
Email: support@vauclair-offical.com